Copilot Studio, formerly Power Virtual Agents, brings the capabilities of generative AI to the creation of voice assistants at your fingertips.
From navigating your services to solving specific issues, imagine an assistant that's ready to support your customers around the clock. With Copilot Studio, you can intuitively design and refine such assistants, using generative AI to have natural, human-like conversations. This not only increases the quality of customer service, but also frees up valuable time for your team to focus on complex challenges.
These call assistants are easy to integrate across channels, from your website to social media, giving your customers consistent and easy access to support. Using generative AI, Copilot Studio provides a dynamic and responsive interaction that adapts to user needs and learns from each interaction in real time. This not only strengthens the relationship with your customers, but also provides in-depth insights into their needs and preferences, allowing you to continuously optimize your offerings.
Power BI rapportage welke waardevolle stuurinformatie biedt tijdens het migratieproces naar de cloud (inzicht in de voortgang, kosten, prestaties en optimalisatiemogelijkheden) ter ondersteuning van succesvolle overgangen.
Diverse Power Virtual Agents zijn gerealiseerd om vragen van gebruikers over Outlook, OneDrive en SharePoint te beantwoorden, wat resulteert in snelle, geautomatiseerde ondersteuning en verbeterde gebruikerservaring.
Met behulp van Power Platform AI wordt data uit digitale brieven geëxtraheerd, wat resulteert in een nauwkeurige informatievoorziening voor iedereen, waardoor efficiëntie en besluitvorming worden verbeterd.